Overview
This Privacy Policy describes how Fanz Technologies LLC. (“we”, “us”, “our”) collects, uses, and protects Personal Data when you access fanz.com.ar or use any of our ticketing services. By browsing the site and/or using our services, you consent to the collection and processing of data according to the following terms.
Section 1 - Types of Data Collected
We collect:
Data provided by the user: name, email address, password, country, state/province, and city.
Data collected automatically: cookies, IP address, browser type and version, device, session statistics, approximate geolocation (city latitude/longitude).
All requested data is mandatory unless otherwise specified. Refusal to provide them may prevent proper service delivery.
Section 2 - Purpose and Legal Basis of Processing
We use your data to:
Provide, maintain, and improve the ticketing platform.
Authenticate your account and prevent fraud.
Conduct internal analytics and usage metrics.
Comply with tax and regulatory obligations.
Send commercial communications where your consent is obtained.
The legal basis may be consent, the execution of a contract, compliance with legal obligations, or Fanz's legitimate interest.
Section 3 - Cookies and Similar Technologies
Fanz uses its own and third-party cookies to remember preferences, measure site performance, and offer personalized content. You can block them through your browser, but certain functions may be affected.
Section 4 - User Rights
You may request at any time:
Access to your data.
Rectification or update.
Deletion (“right to be forgotten”).
Restriction or objection to processing.
Portability to another controller.
Withdrawal of consent.
File a complaint with the competent supervisory authority.
Section 5 - How to Exercise Your Rights
Email support@fanz.com.ar with the subject “Data Protection”. We will respond free of charge within a maximum of 30 days.
Section 6 - International Transfers
We may process information on servers located outside your country. We guarantee adequate protection levels through standard contractual clauses or other mechanisms recognized by applicable law.
Section 7 - Information Security
We apply AES-256 encryption, access controls, and continuous monitoring to protect your data against loss, misuse, or unauthorized access. In the event of a security breach, we will notify you within the legal deadlines.
Section 8 - Data Retention
We retain information while a contractual relationship exists or is necessary for the described purposes, or for the period required by law. We then anonymize or securely delete it.
Section 9 - Changes to the Privacy Policy
We reserve the right to modify this policy at any time by publishing the updated version on this page. Continued use of the site following such changes implies your acceptance.
Section 10 - Contact Information
Questions or requests about this Privacy Policy: juli@fanz.com.ar